These Terms and Conditions Trade Global Hub explain how our B2B platform works, what buyers and suppliers can expect, and how Trade Global Hub ensures secure and compliant international trade.

1. Introduction

Welcome to Trade Global Hub. By accessing or using our website, services, or marketplace platform, you agree to follow the Terms & Conditions mentioned below.
These terms apply to all buyers, sellers, importers, exporters, and visitors using our website.

If you do not agree with any part of these terms, please do not use our platform.

2. Nature of Service

Trade Global Hub is a B2B sourcing marketplace that connects global buyers with verified Indian manufacturers, exporters, and wholesale suppliers.

We do not manufacture products ourselves. All products listed are provided by third-party suppliers. We verify suppliers but do not guarantee their internal operations.

3. Eligibility

By using our website, you confirm that:
* You are at least 18 years old
* You are legally authorized to enter business contracts
* You are using the website for business and commercial purposes only

4. Product Information

We try our best to ensure that product details, specifications, pricing, and availability are accurate.
However:
* Information may occasionally contain errors
* Prices may change without notice
* Stock availability depends on suppliers

Trade Global Hub holds no responsibility for typographical or data errors.

5. Ordering & Payments

* All orders are processed directly with the supplier or through our partner exporters.
* Pricing may vary depending on order size, country, and shipping method.
* International payments must be made using approved methods (bank transfer, payment gateway, etc.).
* Orders are confirmed only after payment verification.

6. Shipping & Delivery

* Delivery timelines depend on the supplier’s dispatch schedule and destination country.
* Customs delays, duties, and international taxes are the buyer’s responsibility.
* Trade Global Hub is not responsible for delays caused by shipping carriers, customs, or regulatory checks.

7. Returns, Refunds & Cancellations

Since this is a B2B wholesale platform, we follow strict policies:
* Returns are accepted only if the supplier agrees
* Refunds are processed only for damaged, incorrect, or defective shipments
* Cancellations must be requested before the supplier dispatches the order

A detailed resolution will be handled on a case-by-case basis.

8. Supplier Verification Disclaimer

We verify supplier documents (GST, IEC, business license, product certifications).
However:
* Trade Global Hub does not perform physical factory audits
* Final due-diligence is the buyer’s responsibility
* Buyers must request lab reports, COA, MSDS, product certifications when needed

9. Intellectual Property Rights

All website content, including:
* Text
* Images
* Graphics
* Logos
* Product descriptions

…are owned by Trade Global Hub or its respective suppliers and may not be copied or misused.

10. Limitation of Liability

Trade Global Hub is not liable for:
* Supplier delays
* Miscommunication between buyer & seller
* Customs issues
* Product misuse
* Losses resulting from inaccurate product specifications

Our responsibility is limited to facilitating B2B communication.

11. Prohibited Activities

Users must not:
* Upload false business details
* Place fake orders
* Impersonate another company
* Sell banned products
* Attempt fraud or chargebacks

We reserve the right to suspend accounts that violate these rules.

12. Privacy & Data Use

All data collected on our platform is handled as per our Privacy Policy.
We do not sell personal/business information to third parties.

13. Modification of Terms

Trade Global Hub may update these Terms anytime without prior notice. Continued use of the website means you accept the updated Terms.

14. Contact Information

If you have any questions about these Terms & Conditions, reach us at:
📧 Email: support@tradeglobalhub.com
🌐 Website: www.tradeglobalhub.com

You can also reach out to our support team anytime if you need clarification regarding these Terms and Conditions. We review and update our policies regularly to keep Trade Global Hub safe, transparent, and reliable for all users. By continuing to use our platform, you accept that these updated terms will apply.